Terms of Service

Version: 2026-09-01

Article 1 (Purpose)

These Terms of Service (these "Terms") set forth the rights, obligations, and responsibilities of Letsee, Inc. (the "Company"), Members, and Visitors, as well as the procedures for use of the Service, in connection with the AR content creation and distribution services and all related services (the "Service") provided through the web-based augmented reality (AR) SaaS platform operated by the Company (the "Platform").

Article 2 (Definitions)

The terms used in these Terms shall have the following meanings:
1. Platform: The web-based AR SaaS platform operated by the Company (https://letsee.io and its subdomains).
2. Member: A person who has agreed to these Terms and entered into a service use contract with the Company.
3. Workspace: The administrative unit that a Member creates or belongs to in order to use the Service.
4. Project: An individual unit within a Workspace in which AR Content is created and distributed.
5. ID: The email address registered by a Member for identification of the Member and use of the Service.
6. Password: A combination of letters, numbers, and special characters selected by a Member for the Member's ID to protect the confidentiality of the account.
7. Assets: All materials uploaded or entered by a Member within the Service to create AR Content (including but not limited to text, images, 3D models, video, and audio).
8. AR Content: All content produced, created, and edited from Assets by a Member using the Service.
9. Member Content: Collectively, the Assets uploaded or entered by a specific Member while using the Service and the AR Content produced, created, edited, and distributed therefrom.
10. Visitor: A person who, without registering as a Member, accesses and views or experiences AR Content distributed by a Member.
11. Paid Service: Goods, content, or services that the Company provides to Members for a fee in connection with the Service.
12. Plan: A combination of usage conditions, features, and limits determined by the Company; a Subscription means a contract under which a Member uses a specific Plan on a recurring basis (monthly or annual).
13. View: The unit of service usage metering defined in Article 10.
Any terms not defined in these Terms shall have the meanings ascribed to them by applicable law.

Article 3 (Posting, Explanation, and Amendment of the Terms)

The Company will post the contents of these Terms on the Platform so that Members and Visitors can review them.
The Company may amend these Terms to the extent that such amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on the Consumer Protection in Electronic Commerce, and the Framework Act on Consumers of the Republic of Korea.
When the Company amends these Terms, it will specify the amended terms and their effective date and will announce them on the Platform or notify Members by email at least 7 days (or, in the case of changes unfavorable to Members, 30 days) prior to the effective date.
A Member who continues to use the Service after the effective date announced pursuant to the preceding paragraph shall be deemed to have consented to the amended Terms. A Member who does not agree to the amended Terms may terminate the use contract at any time.
Matters not provided for in these Terms and the interpretation of these Terms shall be governed by applicable laws and commercial practice.

Article 4 (Notice to Members)

The Company may provide notice to a Member via the email address the Member has submitted to the Company.
Where the Company provides notice to a large number of unspecified Members, individual notice may be substituted by posting or announcing the notice on the Platform.

Article 5 (Formation of the Use Contract)

The use contract is formed upon the applicant's consent to these Terms and application for membership, and the Company's acceptance thereof.
The use contract is formed at the time the Company indicates completion of registration in the registration process.
Where a person registers through a social account integration provided by the Company (e.g., a Google account), the person shall be deemed to have agreed to these Terms by proceeding with registration as guided on the registration screen.

Article 6 (Application for Use and Acceptance)

An applicant applies for membership by entering the required member information in the form determined by the Company and expressing consent to these Terms.
The Company may refuse to accept an application, or may subsequently terminate the use contract, in any of the following cases:
1. Where the email address is identical to that of an existing Member;
2. Where the applicant fails to provide information required by the Company, provides false information, or collects, uses, provides, misappropriates, or infringes another person's information;
3. Where the applicant is under 14 years of age;
4. Where the applicant seeks to use the Service for improper purposes;
5. Where the application is made for a purpose that violates applicable law or is likely to undermine public order or good morals;
6. Where there is insufficient capacity in the Company's facilities or a technical impediment to the operation of the Service (in which case the Company may withhold acceptance until such circumstances are resolved); or
7. Any other case in which the application is confirmed to violate these Terms or to be unlawful or improper, or in which the Company reasonably deems refusal necessary.

Article 7 (Contents of the Service)

The Service provided by the Company to Members consists of the following:
1. AR content authoring service: A service that allows Members to produce, create, and edit AR Content through authoring tools provided by the Company (such as the scene editor);
2. Distribution service: A service that distributes AR Content created by Members on the web through a dedicated URL or subdomain provided by the Company, allowing Visitors to experience the content without installing a separate application;
3. Usage analytics service: A service that allows Members to review usage of their distributed AR Content, including Views; and
4. All other services provided to Members through further development by the Company or through partnerships with other companies.
The Company may change all or part of the Service as necessary for operational or technical reasons. In the case of material changes unfavorable to Members, the Company will give prior notice in accordance with Article 3, Paragraph 3.

Article 8 (Paid Services and Subscriptions)

The Company may provide all or part of the Service as a Paid Service. The types of Plans, fees, included features, usage limits (such as the number of projects and View limits), and payment conditions are posted on the pricing pages of the Platform, and such posted information forms part of these Terms.
A Subscription automatically renews according to the billing cycle selected by the Member (monthly or annual), and the fee is charged to the registered payment method on each renewal date. A Member may request cancellation of a Subscription at any time before the next renewal date; upon cancellation, the Member may continue to use the Paid Service until the end of the period already paid for.
Payments in Korean Won (KRW) are processed through the electronic payment gateway designated by the Company.
Where the Company changes fees or Plan composition in a manner unfavorable to Members, the Company will provide notice in accordance with Article 4 at least 30 days before the effective date of the change, and the changed fees will apply from the first renewal occurring after such notice. A Member who does not agree to the change may cancel the Subscription before the renewal date.
Where payment fails due to causes attributable to the Member, such as an exceeded card limit or expired payment method, the Company may restrict use of all or part of the Paid Service.

Article 9 (International Payments)

For payments made in currencies other than Korean Won, the seller (Merchant of Record) for the transaction is the Company's payment partner, Paddle.com Market Ltd. and its affiliates ("Paddle"), and payment processing, tax handling, invoicing, and the execution of refunds are governed by Paddle's terms and policies.
Notwithstanding the preceding paragraph, the provision of the Service and the rights and obligations between the Company and the Member under these Terms shall continue to apply.

Article 10 (View Metering and Usage Limits)

A View is metered based on a Visitor's entry into a distributed AR Content screen; each entry counts as one (1) View.
Re-entry into the same Project from the same browser within 30 minutes counts as one (1) View.
Views are aggregated per Project. The aggregation period follows the billing cycle of the Subscription; where there is no Subscription, the aggregation period is the calendar month based on Korea Standard Time (KST).
Where the View limit of a Plan is exceeded, the Company may restrict Visitors' access to the relevant Project. Limits and the handling of excess usage are posted on the pricing pages.
To prevent abuse and maintain the stability of the Service, the Company may exclude from metering, or block, abnormal access (such as access by automated programs).

Article 11 (Withdrawal of Offer, Cancellation, and Refunds)

Before the supply of a Paid Service commences, a Member may withdraw the offer within 7 days from the date of payment in accordance with the Act on the Consumer Protection in Electronic Commerce of the Republic of Korea. The supply of a Paid Service commences immediately upon completion of payment; once supply has commenced, withdrawal of the offer is restricted pursuant to Article 17, Paragraph 2 of the same Act, and the provisions of Paragraph 2 and following of this Article apply. The Company will indicate this restriction on withdrawal in a place where Members can easily see it, such as the payment screen.
Monthly Subscriptions: No refund is provided for a billing period that has already commenced. Upon a cancellation request, the Member may use the Paid Service until the end of the current billing period, and no payment will be made for subsequent periods.
Early cancellation of Annual Subscriptions: The refund amount is calculated as follows:
- Refund amount = amount paid for the annual Subscription − (elapsed period × the standard monthly fee of the applicable Plan);
- The elapsed period is calculated in monthly units, and any commenced month counts as one full month (rounded up); and
- Where the deduction exceeds the amount paid, the refund amount shall be zero, and the Company will not charge any additional amount.
Where a Member is unable to properly use a Paid Service due to causes attributable to the Company, the Company will provide a refund or take other necessary measures in accordance with applicable law.
For international payments (Article 9), refund procedures and execution follow Paddle's refund policy, provided that the refund criteria of this Article apply mutatis mutandis.
Refunds are, in principle, made to the payment method used for the original payment.

Article 12 (Service Hours and Suspension)

In principle, the Service is available 24 hours a day, 7 days a week, unless there is a special operational or technical impediment for the Company.
The Company may temporarily suspend the provision of the Service in any of the following cases:
1. Where unavoidable due to construction such as maintenance or regular inspection of Service facilities;
2. Where a common telecommunications carrier suspends telecommunications services;
3. Where normal use of the Service is impeded due to power outage, failure of facilities, or a surge in usage;
4. Where there is a force majeure event such as a natural disaster or national emergency; or
5. Any other case in which the Company deems suspension necessary for operational, contractual, or technical reasons.
In the event of a suspension of the Service, the Company will notify Members in advance by the method set forth in Article 4; provided that, where advance notice is impossible due to causes beyond the Company's control, notice may be given afterwards.

Article 13 (Rights to the Platform and the Service)

All rights to the Platform and the Service, including copyrights, patents, trademarks, and other intellectual property rights, belong to the Company.
The Company grants Members a non-exclusive, non-transferable, non-sublicensable right to use the Service for lawful purposes in accordance with the conditions of use determined by the Company. For the avoidance of doubt, the grant of this license does not confer on Members any ownership or other rights in the Service.
Unless the Company expressly grants separate rights, Members and Visitors may not use the trade names, trademarks, service marks, logos, domain names, or other distinctive brand features of the Company or the Service.
Members and Visitors shall not arbitrarily modify or copy information or software related to the Platform and the Service, nor use them by improper means such as reverse engineering or crawling.

Article 14 (Rights to Member Content)

Intellectual property rights and all other rights in Member Content belong to the relevant Member.
Member Content must not include any of the following:
1. Content that infringes the rights of others, including copyrights and other intellectual property rights;
2. Content that includes the Member's own personal information (except where the Member consents to the Company's collection and use of such personal information);
3. Content that includes a third party's personal information;
4. Content related to criminal activity or contrary to public order and good morals; or
5. Any other content that violates these Terms or applicable law.
Where Member Content violates the preceding paragraph, the Company may delete, make private, or cease distribution of such Member Content, and may restrict the relevant Member's use of the Service.
The Member shall, at the Member's own cost and responsibility, indemnify and hold the Company harmless from, and resolve, any and all issues arising from the Member's violation of Paragraph 2 (including any civil or criminal claims of infringement or violation of law, such as lawsuits or investigations initiated by government agencies or rights holders), and shall compensate the Company for any damage the Company suffers as a result.
By providing or creating Member Content using the Service, the Member grants the Company a royalty-free license to use the Member Content. The Company may exercise this license only within the scope of providing, operating, and improving the Service and of marketing or promoting the Company and the Service.

Article 15 (Use by Visitors)

A Visitor may view and experience AR Content distributed by a Member without registering as a Member; in such case, the Visitor shall be deemed to have agreed to the provisions of these Terms applicable to Visitors (this Article and Articles 10, 13, 19, and 20).
The AR Content accessed by a Visitor is created and distributed by the relevant Member, and the Company does not warrant the legality, accuracy, or reliability of its contents.
A Visitor shall not use the AR Content or the Service by improper means, nor engage in any act that interferes with the normal operation of the Service.
The Company shall not intervene in, and shall bear no responsibility for, any dispute arising between a Visitor and a Member, or between a Visitor and a third party, in connection with Member Content.

Article 16 (Obligations of Members)

Members shall comply with applicable laws, the provisions of these Terms, usage guides, and other matters notified by the Company, and shall not engage in any act that interferes with the Company's business.
Members shall not engage in any of the following acts in connection with use of the Service:
1. Entering false information when applying for or changing the Service, or improperly using another person's personal information, ID, or password;
2. Copying, distributing, or commercially using information obtained through the Company's information without the Company's prior consent;
3. Altering information posted by the Company without the Company's consent;
4. Infringing the intellectual property rights of the Company or third parties;
5. Intentionally interfering with the operation of the Service, such as transmitting bulk information or advertising information, providing illegal programs, distributing malicious programs, or artificially manipulating Views;
6. Damaging the reputation of, or interfering with the business of, the Company or third parties;
7. Publishing or posting on the Platform obscene or violent messages, videos, audio, or other information contrary to public order and good morals; or
8. Any other act that violates applicable laws or rules established by the Company.
Members are responsible for managing their IDs and passwords and shall not allow third parties to use them. A Member shall immediately notify the Company upon becoming aware of any unauthorized use of the Member's account.
Members shall promptly update their information or notify the Company of any change to the information provided at the time of registration; the Company shall not be responsible for any issue arising from a failure to update or delayed notification.

Article 17 (Obligations of the Company)

The Company shall not engage in acts prohibited by applicable law or these Terms or contrary to public order and good morals, and shall use its best efforts to provide the Service continuously and stably in accordance with these Terms.
The Company shall maintain a security system to protect personal information so that Members can use the Service safely, and shall publish and comply with its Privacy Policy.
Except as otherwise provided by applicable law, the Company shall not provide a Member's information acquired in connection with the provision of the Service to any other person without the prior consent of the Member.
The Company shall review and handle legitimate opinions or complaints raised by Members; where prompt handling is difficult, the Company shall notify the Member of the reason and the expected handling schedule by email or other means.

Article 18 (Termination of the Use Contract)

Termination by the Member
1. A Member may terminate the use contract at any time within the Platform or by declaration of intent to the Company.
2. Cancellation and refunds for Members using Paid Services are governed by Article 11.
Termination by the Company
1. The Company may terminate the use contract where any of the following applies to a Member. In such case, the Company will notify the Member of the termination by email, stating the reason, and may give the Member a prior opportunity to state the Member's position:
  - Where a ground for refusal of acceptance under Article 6, Paragraph 2 is subsequently confirmed;
  - Where the Member infringes the rights, reputation, credit, or other legitimate interests of the Company, other Members, or any other person, or acts in violation of applicable law or public order and good morals;
  - Where the Member engages in or attempts an act that interferes with the smooth operation of the Service; or
  - Any other case in which the Member acts in violation of these Terms or the Company reasonably deems it necessary to refuse provision of the Service.
2. The use contract terminates at the time the Company sends notice of termination to the email address registered by the Member.
Upon termination of the use contract, the Member's data, including Member Content, may be deleted except for information retained pursuant to applicable law and the Privacy Policy, and the Company has no obligation to retain such data. Members shall back up any necessary data before termination.
Any disadvantage arising in connection with termination of the use contract shall be borne by the Member who provided the cause for termination, and the Company shall not be responsible therefor except as provided by applicable law.

Article 19 (Protection of Personal Information)

The Company complies with applicable laws, including the Personal Information Protection Act of the Republic of Korea, to protect the personal information of Members and Visitors. The protection and use of personal information are governed by applicable law and the Company's Privacy Policy.
The Company posts its Privacy Policy on the Platform.
The Company shall not use information provided by a Member for the use contract for purposes other than the operation of the Service, nor provide it to third parties without the Member's consent, except where permitted by law or where the Member's consent has been obtained in accordance with the Company's terms and policies.

Article 20 (Disclaimer)

The Company shall be exempt from responsibility for providing the Service where it is unable to provide the Service due to a natural disaster, national emergency, or comparable force majeure.
The Company shall not be responsible for any impediment to use of the Service caused by reasons attributable to a Member or Visitor.
The Company shall not be responsible for any loss of profit a Member expected to gain from using the Service, nor for any damage arising from materials obtained through the Service.
The Company shall not be responsible for the contents of Member Content, including its legality, reliability, accuracy, usability, or fitness for a particular purpose.
The Company shall not be responsible for any issue arising after a Member distributes Member Content outside the Platform.
The Company shall not intervene in, and shall bear no responsibility (including for damages) in connection with, any transaction or dispute arising between Members, between a Member and a Visitor, or between a Member or Visitor and a third party through the Service or Member Content.
Use of the Service by Visitors is free of charge, and the Company disclaims warranties and liability toward Visitors to the maximum extent permitted by applicable law.

Article 21 (Governing Law and Jurisdiction)

The interpretation of these Terms and any dispute between the Company and a Member or Visitor shall be governed by the laws of the Republic of Korea.
In the event of a dispute between the Company and a Member or Visitor in connection with use of the Service, the parties shall consult in good faith to resolve it; where the dispute is nevertheless not resolved, a lawsuit may be filed with the court having jurisdiction under the Civil Procedure Act of the Republic of Korea.
These Terms are prepared in Korean and English. In the event of any discrepancy in interpretation between the two language versions, the Korean version shall prevail.

Addendum

These Terms take effect on September 1, 2026.

Business Information

Company name: Letsee, Inc. (주식회사 렛시)
Representative: Sangchul Ahn
Address: 2F 209, SK V1 Tower, 64 Seonyudong 2-ro, Yeongdeungpo-gu, Seoul, Republic of Korea
Mail-order business registration number: 2026-Seoul Yeongdeungpo-0985
Phone: +82-2-566-9711
Email: contact@letsee.io